Mediq serves healthcare professionals and patients with medical devices, healthcare products and innovative solutions. They work with hospitals, healthcare institutions, general practitioners and nurses to ensure that they can provide the best possible care. Mediq also provides people with the daily support and care they need to successfully manage their chronic condition. Both in healthcare and at home.
To achieve this, Mediq has several branches in 13 countries. With more than 2,500 employees, they are committed to this every day.
It started 8 years ago with the demand for an LMS for both patients and healthcare professionals. The modules were first developed by the project developers of FLOWSPARKS. With the expansion of the authoring tool to include Learning Formats and Smart Programs, Mediq authors can now develop new modules and maintain existing content themselves. The number of programs has therefore increased rapidly in recent years and, for the past four years, employees have also been making extensive use of FLOWSPARKS (the Mediq Academy). Whether it is about legislation or regulations, about an interesting GoodHabitz module, everything can be found on this online platform.
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For patients
Mediq uses the possibilities of digital tools to promote, for example, self-regulation among patients. Self-regulation results in fewer healthcare visits, more independence, and more knowledge about a particular clinical picture.
Some examples:
The major advantages of e-Learning are that patients can learn at their own pace and can also access the information digitally at any time.
For healthcare professionals
With e-Learning content, Mediq manages to train healthcare professionals in areas such as wound care, continence care, ostomy care and diabetes care. These training courses not only look good but are also accredited and available for different levels. With these approved courses, both knowledge and skills are trained and healthcare professionals stay up-to-date.
For their own employees
E-Learning within Mediq is used to share information and knowledge with employees, for example, a program on hybrid working. Generic GoodHabitz modules are also used to supplement content developed in-house.
New employees receive a warm welcome with an onboarding program to get to know the organization. With subjects such as Core Values, Privacy & Information Security, Healthy & Safe working and Quality & Environment they are prepared for their new job.
FLOWSPARKS gives us the opportunity to develop extensive new initiatives. We can also create our own e-Learning and keep it up-to-date. In this way we can continue to scale up and share and multiply knowledge in an ever-growing community.
As mentioned earlier, Mediq supplements the programs with generic content from GoodHabitz. With FLOWSPARKS it is possible to integrate off-the-shelf e-Learning from other providers into a program. This includes content from GoodHabitz. The integration of FLOWSPARKS and GoodHabitz, ensures that Mediq can give their own employees access to generic modules about for example communication, leadership and hybrid working. This integration saves time in the development of new programs and ensures that the range of options is even broader. This gives employees plenty of opportunities to learn and develop.
FLOWSPARKS features used:
