A start was made in early 2019. Corentin Snauwaert, HR Business Partner L&D at Suez Belgium, and three other employees in Pascale’s team set to work with FLOWSPARKS. They received the input they needed from their colleagues in Paris.
However, the project needed to be accelerated at the beginning of 2020 due to the COVID crisis. Everyone was suddenly working from home, on their own little island. ‘We drew up a training course for booking workspaces at the office,’ says Pascale. ‘Including an integrated floor plan of the office building.’ This prevented double bookings and other administrative problems. ‘It was greatly appreciated by our employees. Particularly by our colleagues at reception.’
52 training courses
In 2020, 52 training courses were created addressing subjects such as safety, technical matters and onboarding. A total of 1,300 employees participated in them. The team received a lot of positive feedback from them.
‘FLOWSPARKS’s handy templates helped us create some interesting training courses based on different didactic principles,’ says Corentin. Moreover, FLOWSPARKS can be perfectly linked to major LMS systems such as SuccesFactors, Totara Learn or Cornerstone, so that the results and the status of the completed digital courses can also be perfectly monitored via these systems. When newcomers are at risk of falling behind, they also receive a reminder from the system (either from FLOWSPARKS or from an external LMS).
Learning made fun and low-threshold
‘Safety regulations are extremely complex – as well as important,’ confirms Corentin. But thanks to FLOWSPARKS, Suez is still able to keep these training courses easy to fun and low-threshold.
‘Every new employee is required to take a safety test on his or her first day at work. A score of at least 15 out of 20 is needed to pass the test.’ Newcomers can easily pick up the information they need through activities such as SMARTVIDEO, SMARTPAGE and SMARTTEST. They will take a clearly defined course of learning, into which a number of GIFs and animations have been incorporated to make it more appealing.
The same applies for another digital training course on safety icons. This test makes use of sequences. Participants must obtain a minimum pass score. They also receive feedback to help them learn from their mistakes. At the end, the participants are given the opportunity to download the results in.pdf format.
‘The prevention of fatal accidents is a priority at Suez. We used more or less the same didactic structure for these courses, with a THEMEPAGE, supplemented with activities such as the SMARTVIDEO and SMARTTEST.’ Embellished with GIFs and animations, of course. It was easy to make them by myself,’ says Corentin. He has received a lot of positive response about them.