Atos has a team of digital learning specialists. As soon as a knowledge holder or subject matter expert has defined a subject for an e-learning, Atos assigns a member of the digital learning team to the job. He or she packages the subject in a format that is in line with organization’s standards. Obviously, the digital learning team knows FLOWSPARKS and all its functionalities and templates very well.
‘When we started using FLOWSPARKS in the spring of 2021, nobody knew how to use it. The FLOWSPARKS team thus ended up developing our first e-Learning on our new Code of Ethics’, says Mihaela. ‘During the first weeks, our digital learning team attended several workshops, where they learned how to develop microlearning and e-learning modules. Since 2022, they have been developing training courses completely independently, selecting the right templates that meet the needs of our people and are consistent with the look and feel of our organization.’
Compliance as a test case
The Global Compliance courses program served as a test case for the first four training courses that Atos developed. Each of the more than 111,000 employees has to follow four training courses every year as part of this program. ‘That’s a lot to take on, on top of your daily tasks’, Mihaela acknowledges. ‘So, you need to be sure that the content is easy and relevant. And that it’s also available in six languages.’
Because they go through the program every year, many employees are now familiar with its major components. Thanks to FLOWSPARKS, Atos now has the possibility to conduct an intake test beforehand. The better your score, the more content you can skip. ‘If we really want them to review certain sections, we obviously don’t ask any questions on this subject during the intake test.’
By using videos, case studies, charts and many images, Atos makes the compliance program as interactive and accessible as possible. ‘The fact that employees can follow the training sessions at their own pace and can repeat or skip sections is definitely a major advantage. It allows them to focus on what is important to them.’
The innovative compliance program was well received. The employees were very enthusiastic. ‘People used to often tell us that the training sessions were not sufficiently interactive, that the tools we used offered few possibilities,’ says Mihaela. ‘Now, however, they are so eager that several content owners have already approached us with ideas for new training courses or have asked us whether they can update older training courses’.
‘The enthusiasm is such that it is hard for our digital learning team to keep up with all the requests, which is why we are discussing the possibility to also give people from other teams authoring access to FLOWSPARKS.’