Of course, how you organize your refresher training depends on the target audience, the company and the topic. This can be done through classroom training, online training but also blended training. If you choose online training, keep in mind the following points to make your refresher training truly effective.
Keep your training short
A refresher training is different from training for someone who has no prior knowledge. Identify the specific knowledge or skills that need an update or reinforcement and focus on them.
In FLOWSPARKS, you can use the FASTLANE to make the training as efficient as possible for the user. In fact, an intake test is used in the FASTLANE. Based on that intake test, a user can earn exemptions. Specifically, therefore, the user only must go through the parts that are relevant to him/her and the training time is kept to a minimum. Of course, all information remains available and can be consulted if the user needs it.
Set clear goals
Define what users need to know and what knowledge they need to reinforce. Communicate these goals to the user as well. Give them a clear picture of exactly what needs to be known, what has changed and why it is important to refresh this information.
Make sure resources are available and point users to where they can go for more information. This could include an online platform where they can access relevant resources or a contact person within the organization who can help them further with questions.
Communicate the timeline
In case of safety trainings, for example, there is often a period of validity. By communicating this clearly, employees can anticipate and take timely steps to renew their certification. This prevents unpleasant surprises when certificates quietly expire without being aware of it. In the FLOWSPARKS LMS, for example, it is possible to have automatic emails sent when the expiration date is almost reached.