Our training courses are much more varied
Our training courses are much more varied than before because we can easily vary different Learning Formats.
Luminus immediately tests the new acquired knowledge in practical exercises. ‘That’s a big plus, because we didn’t have good testing capabilities before,’ Tom testifies. Participants now undergo digital training at their own pace, followed by a short test or a live Q & A with the trainer.
This allows Luminus to certify employees who have completed the onboarding process via the authoring tool. ‘This is quite useful for our helpdesk employees, for example, because they work in call centers spread all over Europe.’ Those who do not achieve 80 percent must go through the training again and may take the test again.
The feedback from the employees using FLOWSPARKS is nothing short of positive. ‘The training courses are more varied because we can easily vary different Learning Formats. And for trainers, blended learning is much less onerous. Where we used to spend two weeks in the classroom, we now have more time for coaching, individual guidance, feedback, etc.’.
‘We notice that there are even colleagues who follow the online training sessions at home in the evening because of busy schedules.’
And what does Tom think is the most important change since the advent of FLOWSPARKS as an authoring tool? ‘By using FLOWSPARKS to switch to blended learning trajectories and at the same time to consider which information is essential for new employees and which is not, we have reduced our onboarding process from two working weeks to just seven days.’